JULY 4 2017
AUTHORESS – LA FEMINA
I got a bollocking today from a trades firm no less. ‘How dare I say I want to meet the painter before he spends a week painting the inside of MY house’. The scenario went like this.
Some many months before I had a quote from the principal of this particular painting company to paint the interior of my home. Life got in the way as it does at times and it was many months later that I reconnected to arrange a date for the painting. My daughter was coming over from America in February such that I thought three months notice would suffice. The town house being some twelve years old only needed a tidy up, so an easy enough project I thought. The family visit came and went with no painting done, and no indications of when given this firms reluctance to provide any indication of a date. I tend to go with the flow on these type of things more readily now, accepting that some things happen in their own good time not mine. Besides I had plenty of other projects on the go. I had also been advised that the early part of the year was their most busiest. I had met the principle and given my deciding factor on who I do business with is ‘the person’ I was felt comfortable waiting.
On a Friday some months later I picked up mail which asked if the forthcoming Monday would suit to have the house painted. I agreed assuming that it was the principle who was undertaking the work. Seeking clarity I asked for confirmation and was advised that it would be x.y.z. doing the painting. Not having met this person I offered to meet the painting companies preferred choice of staff member by phone making myself available Sunday night. And then I got a bollocking the essence of which was ‘how dare I ask to meet the painter before he spent a week inside my house And I thought I was being flexible. But obviously, I was not flexible enough.
It’s that old hairy chestnut called entitle-litis – where one is so accustomed to having things their way they believe people will fall in and agree. The thing is with this particular company is that they knew that I was careful with my choices and my boundaries. Originally I was seeking a women painter but women in the trades are like hens teeth. Yet my choices were irrelevant – they were the trades firm after all – and they were busy so if you don’t like who we want to send to your house, well that’s tough – we won’t do the work. Then there was the blame game – blaming me for my choices, my boundaries actually, for they in their choice of language and judgements were making me wrong for their upset. Continue reading “Entitlement – Entilitis – Expectations”